Before proceeding, please back up any important data to your Google account, an external SD card, or a computer. This is the recommended method if you can still unlock your phone and navigate the menus.
A hard reset will erase ALL data from your KODAK Ektra. This includes photos, videos (unless backed up to an SD card), contacts, text messages, app data, and personalized settings. The phone will return to the exact state it was in when you first turned it on. How to Hard Reset KODAK Ektra
Use Volume Down again to highlight: Yes -- delete all user data Before proceeding, please back up any important data